Category Archives: General

Put Self on the Shelf

Life’s most persistent and urgent question is, ‘What are you doing for others?’ -Martin Luther King The culture in North America supports the familiar adage “look out for number one”. In being so self-consumed, we often ignore the needs of others, and paradoxically, overlook a prime source of our own happiness, satisfaction and effectiveness. Imagine […]

The Key Behaviors of Great Leaders

I call the highest level of leadership Servant Leadership. That means you choose to be respectful of people; coach your people; develop them; help them succeed. You lead with both your head and heart. Servant Leadership is serving others while holding them accountable—a powerful combination. In other words, Servant Leaders seek to grow and develop […]

The Power of Emotional Intelligence

In my career as a leadership coach the last 26 years, I have learned that Emotional Intelligence (EQ) is more important than IQ in determining leadership performance. Emotional Intelligence (EQ) is the ability to identify and manage your own emotions and the emotions of others, in order to guide your thinking and behavior. It’s been […]

The 100/0 Principle – The Secret of Great Relationships

“Eighty percent of life’s satisfaction comes from meaningful relationships.” -Brian Tracy I have been in business for 45 years—the first 20 years in corporate America, the last 25 years in leadership coaching. For the past 14 years, I have been president of my own firm, The Ritter Consulting Group. I now have leadership expertise, but […]