We Leave Clients in a Better Place

Over the years, we’ve seen it all: The absence of discipline. Poor communication. Misunderstood strategies. A negative culture. The inability to effectively resolve problems. The power of our work, whether with a Fortune 100/500 company, educational institution, professional association, or nonprofit organization, leads to short-term results and long-term breakthroughs. The areas where the most significant transformations occur are in leadership and team effectiveness, the successful implementation of strategy, productivity increases, and earnings improvement.

A few examples of problems we’ve helped companies solve follow.

Problem. A mid-sized manufacturer developed a new strategy that was not well understood by employees. It lacked their support and was creating conflict throughout the company.

Solution. Ritter Consulting Group helped the firm implement our collective alignment process. Using this unique process, feedback on the new strategy was gathered from employees at all levels, which was then used to help re-shape the strategy.

Results. For the first time ever, employees throughout the company felt they had been heard by senior management. Senior leadership revised and communicated a new strategy – one which the entire organization stood behind. Earnings Improvement: $45 million, double their previous year.

Problem. The CEO of a mid-sized retailer was concerned about the way people interacted with each other and the way things got done. The company had unimpressive growth in sales and earnings.

Solution. Ritter Consulting Group helped implement a program dedicated to creating a new culture. Through workshops, one-on-one coaching and project coaching, key leaders learned to deliver clear, coordinated actions, enabled powerful relationships with employees and customers, and allowed proficient handling of breakdowns and problems.

Results. The complaints received by customers dropped 60% in one year. Employee turnover dropped from 25% to 9%. Earnings Improvement: Record sales and earnings the next five years.

Problem. A senior leader was damaging his relationship with the people around him.

Solution. Ritter Consulting Group helped the leader become aware of his emotional roadblocks, and implement new behaviors including strong listening skills, care and concern for others, and routinely asking for feedback and giving feedback to others.

Results. In six months, both the senior leader and senior team created true breakthroughs in their effectiveness. In one year, earnings went from near the bottom to the top five in their industry.